CRAFTING DIGITAL GOODS SINCE — Y:2013
BROOKE
SMITH
I’m Brooke Smith — a UX Designer helping dev teams craft accessible products for over 10 years
SCROLL
Senior UX Consultant
Freelance
2024 — Present
Led a 12-week UX consulting engagement for an enterprise healthcare organization, identifying knowledge management pain points & delivering insights that cut retrieval time by 50% while enabling future AI enhancements.
Senior UX Consultant
Freelance
2024 — Present
Led a 12-week UX consulting engagement for an enterprise healthcare organization, identifying knowledge management pain points & delivering insights that cut retrieval time by 50% while enabling future AI enhancements.
Senior UX Consultant
Freelance
2024 — Present
Led a 12-week UX consulting engagement for an enterprise healthcare organization, identifying knowledge management pain points & delivering insights that cut retrieval time by 50% while enabling future AI enhancements.
UX Lead, Senior Consultant
SingleStone Consulting
2021 - 2024
Delivered exceptional user-centric solutions for Fortune 500 clients, managed three designers and provided thought-leadership content for the firm.
UX Lead, Senior Consultant
SingleStone Consulting
2021 - 2024
Delivered exceptional user-centric solutions for Fortune 500 clients, managed three designers and provided thought-leadership content for the firm.
UX Lead, Senior Consultant
SingleStone Consulting
2021 - 2024
Delivered exceptional user-centric solutions for Fortune 500 clients, managed three designers and provided thought-leadership content for the firm.
Director of Design
Predictive UX Consulting
July - Sept 2024
Established a weekly FigJam design critique for our remote team, fostering collaboration and growth. Lead the design team with strategic guidance, skill development, and planning for expansion, including hiring and mentoring interns.
Director of Design
Predictive UX Consulting
July - Sept 2024
Established a weekly FigJam design critique for our remote team, fostering collaboration and growth. Lead the design team with strategic guidance, skill development, and planning for expansion, including hiring and mentoring interns.
Director of Design
Predictive UX Consulting
July - Sept 2024
Established a weekly FigJam design critique for our remote team, fostering collaboration and growth. Lead the design team with strategic guidance, skill development, and planning for expansion, including hiring and mentoring interns.
Senior Associate Digital Designer
Capital One
2017 - 2020
Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.
Senior Associate Digital Designer
Capital One
2017 - 2020
Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.
Senior Associate Digital Designer
Capital One
2017 - 2020
Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.
12+
Years Experience
12+
Years Experience
12+
Years Experience
9
Industries Served
9
Industries Served
9
Industries Served
5M+
Users Impacted
5M+
Users Impacted
5M+
Users Impacted
HUMAN-CENTERED DESIGN
MENTORING
DESIGN SYSTEMS
WORKSHOPS
HUMAN-CENTERED DESIGN
MENTORING
DESIGN SYSTEMS
WORKSHOPS
User Experience Certificate
Nielsen Norman Group
Feb 2024
Specialized studies in web application design, UX research operations, UX ROI & leading highly effective UX teams.
User Experience Certificate
Nielsen Norman Group
Feb 2024
Specialized studies in web application design, UX research operations, UX ROI & leading highly effective UX teams.
User Experience Certificate
Nielsen Norman Group
Feb 2024
Specialized studies in web application design, UX research operations, UX ROI & leading highly effective UX teams.
Information Systems and Tech, Management
Old Dominion University, B.S.B.A
2009 — 2013
Gained a solid foundation in business knowledge and technical skills. Focused on human resource management and strategic leadership planning.
Information Systems and Tech, Management
Old Dominion University, B.S.B.A
2009 — 2013
Gained a solid foundation in business knowledge and technical skills. Focused on human resource management and strategic leadership planning.
Information Systems and Tech, Management
Old Dominion University, B.S.B.A
2009 — 2013
Gained a solid foundation in business knowledge and technical skills. Focused on human resource management and strategic leadership planning.
Looking to start a project or you need consultation? Feel free to contact me.
USA — Open to Relocation