EXPERIENCE

Senior UX Consultant

Freelance

2024 — Present

Oversee multiple marketing and product projects for diverse clients, delivering tailored UX design solutions that align with product strategy, enhance accessibility, and drive user engagement.

Senior UX Consultant

Freelance

2024 — Present

Oversee multiple marketing and product projects for diverse clients, delivering tailored UX design solutions that align with product strategy, enhance accessibility, and drive user engagement.

Senior UX Consultant

Freelance

2024 — Present

Oversee multiple marketing and product projects for diverse clients, delivering tailored UX design solutions that align with product strategy, enhance accessibility, and drive user engagement.

UX Lead

Capital One

2021 - 2024

Served as UX/UI Design Lead for two internal enterprise software (SaaS) applications that supported 1500+ end users. Designed concept-to-launch Aggregated Risk Report process, which grew our user base by 25%.

UX Lead

Capital One

2021 - 2024

Served as UX/UI Design Lead for two internal enterprise software (SaaS) applications that supported 1500+ end users. Designed concept-to-launch Aggregated Risk Report process, which grew our user base by 25%.

UX Lead

Capital One

2021 - 2024

Served as UX/UI Design Lead for two internal enterprise software (SaaS) applications that supported 1500+ end users. Designed concept-to-launch Aggregated Risk Report process, which grew our user base by 25%.

UX Consultant

Enterprise Healthcare Company (Confidential)

July - Sept 2024

Led 12-week UX discovery, mapping journeys for remote and field engineers; delivered 500+ insights to cut info retrieval time by 50% and support future AI upgrades.

UX Consultant

Enterprise Healthcare Company (Confidential)

July - Sept 2024

Led 12-week UX discovery, mapping journeys for remote and field engineers; delivered 500+ insights to cut info retrieval time by 50% and support future AI upgrades.

UX Consultant

Enterprise Healthcare Company (Confidential)

July - Sept 2024

Led 12-week UX discovery, mapping journeys for remote and field engineers; delivered 500+ insights to cut info retrieval time by 50% and support future AI upgrades.

User Experience Designer

Capital One

2017 — 2020

Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.

User Experience Designer

Capital One

2017 — 2020

Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.

User Experience Designer

Capital One

2017 — 2020

Designed, built, tested, and deployed email campaigns from Salesforce Marketing Cloud leveraging Email, Web & Automation Studio(s) for the Commercial Bank line of business.

12+

Years Experience

12+

Years Experience

12+

Years Experience

9

Industries Served

9

Industries Served

9

Industries Served

5M+

Users Impacted

5M+

Users Impacted

5M+

Users Impacted

Looking to start a project or you need consultation? Feel free to contact me.

Oakland, CA — San Francisco Bay Area